How do I return something?

To arrange the return of goods please complete this online form.

- Within 2 working days you will receive a returns number to write on the outside of the parcel. Please do not send the parcel until you’ve received this – it will help us process your return promptly.

- Returns must be made within 28 days of receipt.

- Returns are at your own expense unless the item was sent in error, or we establish that the item is faulty.

- Unwanted items must be 'as new' and in their original packaging.

- If you’d like advice on returns please email, call 0121 773 1230 or WhatsApp 07469 159 453.