Returns

How do I return something?

To arrange the return of goods please complete this online form.

  • Within 2 working days you will receive a returns number to write on the outside of the parcel. Please do not send the parcel until you’ve received this – it will help us process your return promptly.
  • Returns must be made within 28 days of receipt.
  • Returns are at your own expense unless the item was sent in error, or we establish that the item is faulty.
  • Unwanted items must be 'as new' and in their original packaging.
  • If you’d like advice on returns please email info@lionpic.co.uk, call 0121 773 1230 or WhatsApp 07469 159 453.