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How do I return something?
To arrange the return of goods please complete this online form.
- Within 2 working days you will receive a returns number to write on the outside of the parcel. Please do not send the parcel until you’ve received this – it will help us process your return promptly.
- Returns must be made within 28 days of receipt.
- Returns are at your own expense unless the item was sent in error, or we establish that the item is faulty.
- Unwanted items must be 'as new' and in their original packaging.
- If you’d like advice on returns please email firstname.lastname@example.org, call 0121 773 1230 or WhatsApp 07469 159 453.