Delivery Info FAQs

Place orders online 24/7 here at lionpic.co.uk.

UK Mainland

Delivery Cost £9.95 Online£11.95 Sales Office

Next Working Day Orders placed before 12:00

2 Working Days Orders placed after 12:00

Free Delivery Threshold £125 Online £200 Sales Office

Minimum Order No minimum order online £50 Sales Office

UK Highlands*

Delivery Cost £9.95 Online£11.95 Sales Office

2-3 Working Days Orders placed before 12:00

3-4 Working Days Orders placed after 12:00

Free Delivery Threshold £125 Online £200 Sales Office

Minimum Order: £50

UK Offshore & Ireland*

£14.95

2-5 Working Days Orders placed before 12:00

3-6 Working Days Orders placed after 12:00

Free Delivery Threshold £200 Online £300 Sales Office

Minimum Order: £50

International

Ex Works
We ship worldwide. Contact Craig Jennings for information.

Minimum Order: £130 Within EU £300 Rest of World

* See all postcodes in these areas.

Free delivery

  • Delivery to mainland UK (inc. Scottish Highlands):
    1-2 working days. Orders over £125 ex. VAT are carriage free (when ordering online).
    Orders through the telephone & email are £200 ex. VAT.


  • Delivery to UK Offshore:
    2-4 working day. Orders over £200 ex. VAT are carriage free (when ordering online).
    Orders through the telephone & email are £300 ex. VAT.


  • Delivery to Republic of Ireland:
    2-6 working days delivery. Orders over £200 ex. VAT are carriage free (when ordering online).
    Orders through the telephone & email are £300 ex. VAT.

Minimum order explained

  • Our minimum dispatch order values are outlined in the table above. We do not despatch orders below this. There is no minimum order level for deliveries to UK mainland addresses.

  • Foam centre boards must be ordered in full box quantities. This is to ensure they're not damaged in transit.

LION Mixed Mountboard Despatch LMMD

Ordering mountboards from LION is easy, you don't have to order full packs.

Mix and match from all the mountboards and other sheet materials listed below. You just need to order a mixture of at least ten sheets in total. Our packers will slide them all snugly into our specially designed cartons and despatch them to your workshop.

Page numbers are for LION56 2020 catalogue.

Order 10 or more of any mix of the following mountboards and sheet materials...

Value mountboard p.54-56

Daler mountboard p.58-61

ColourMount mountboard p.62-65

Canson Museum mountboard p.57

Corri - Cor fluted backing boards p.67

Daler, ColourMount and Value cold sticky boards p.41

SpeedMount hot stick board p.48

Pulp Board backing board p.66

Styrene 1200 x 800mm p.72

Which couriers do you use?

DX Freight for most items, or DPD for orders that fit into small, compact parcels.

Can LION give a delivery time / date?

When supplying a delivery address, consider that the carriers assume your premises are clearly marked and accessible. Most deliveries are made during normal business hours but occasionally may occur earlier or later.

You can provide an alternative delivery address in 'My Account' or during checkout. If you would like to ask for delivery on a specific day, this can be done in the delivery comments during checkout. Unfortunately we cannot specify a delivery time.

We cannot accept any liability in the case of failure by the couriers to deliver on any specified day.

If your delivery is via our main courier DX Freight then you will receive an email on the morning of the delivery. You can contact DX to change the delivery day.

Due Dates

Due dates shown on the site are as accurate as possible, but are indicative only. Please call us if you need absolute clarity on the expected due date. Due dates often change as a result of factors outside our control.

We recommend that you do not commit to project completion dates that are contingent on stock arriving precisely when predicted. We cannot accept any claims for losses as a result of inaccurate or unreliable stock levels or due dates.

Damaged Goods

When you receive a delivery, check and count the parcels. If there is any sign of damage, write 'Goods appear damaged' on the handheld terminal or delivery sheet.

Claims for shortage or damage must be made in writing within 7 days of receipt. Include your Lion Customer Reference Number, the invoice number and the date goods received.